Terms of Payment


When you make payments through or to Dating.mobi, you agree to these Payments Terms and those of our Payment Provider, Bango.net.


Making Purchases

  1. All transactions are processed by our Payment Provider, Bango.net. We do not store or process your Credit Card details.
  2. When you confirm a transaction on Dating.mobi, you agree to be bound by and pay for that transaction.
  3. Pay attention to the details of the transaction, because your total price may include taxes and fees, which you are responsible for paying.
  4. Don't commit to a transaction unless you are ready to pay, because all sales are final.
  5. If you order something that becomes unavailable before it can be provided to you, your only remedy is to receive a refund of your purchase price.
  6. When you "purchase" a virtual gift from our gift shop, we commit to posting the gift on the recipient's inbox for a period of 4 weeks. Our obligation ends when we deliver the gift.
  7. You may be presented with additional terms related to a specific purchase before you confirm the transaction (such as shipping terms for tangible goods). Those additional terms will also govern that transaction.
  8. Even though we use terms like "purchase," "buy," "sell," and "order" to talk about transactions related to virtual gifts and credits, we don't transfer an ownership interest in those items. For example, the virtual gifts we make available through our gift shop are licensed to you, not sold.
  9. When you purchase a Premium Membership, your credit card will be charged when you click to pay on the Bango website, our Payment Provider. A copy of your subscription details will be sent to you via email for your records by Bango. If you need to update your payment details, simply visit the Account page. At the end of your current subscription, Dating.mobi will automatically continue your subscription for the same period and amount as your current upgrade.

Payment Sources
We want to make payments convenient, so we allow you to make payments using a number of different payment sources, like credit cards and debit cards.

  1. When you provide a payment source to us, you confirm that you are permitted to use that payment source. You also authorize us to collect and store it, along with other related transaction information.
  2. When you make a payment, you authorize us (and our designated payment processor) to charge the full amount to the payment source you designate for the transaction.
  3. If you pay by credit or debit card we may obtain a pre-approval from the issuer of the card for an amount up to the amount of the purchase. We will bill your card at the time of purchase or shortly thereafter. If you cancel a transaction before completion, that pre-approval may result in your funds not otherwise being immediately available.
  4. If you pay by debit card and your payment results in an overdraft or other fee from your bank, you alone are responsible for that fee.

Purchasing and Using Credits
You may purchase credits from Dating.mobi to purchase virtual gifts.

  1. When you purchase or receive credits, you do not own the credits. Rather, you receive a limited right to use such credits in connection with certain features on Dating.mobi, such as the purchase of a virtual gift.
  2. Purchases of credits are non-refundable.
  3. You will not sell credits to anyone, or transfer them to anyone outside of Dating.mobi.
  4. We may change the purchase price for credits at any time as well as the ways that you can use or transfer credits. We also reserve the right to stop issuing credits.
  5. Credits are not redeemable for any sum of money or monetary value from us unless we agree otherwise in writing.
  6. If you leave a balance of credits unused for one year, we may redeem those credits.
  7. If you deactivate your account you will lose any accumulated credits.
  8. If you break our terms of service and we deactivate your account, we will redeem your credits and no refund will be provided.

Actions We May Take
As part of our effort to keep Dating.mobi safe, we may take certain actions to reduce liability for users and us.

  1. We or our Payment Provider may make any inquiries that we consider necessary, either directly or through third parties, concerning your identity and creditworthiness.
  2. We or our Payment Provider may cancel any transaction if we believe the transaction violates these Payments Terms or the Statement of Rights and Responsibilities, or we believe doing so may prevent financial loss.
  3. We or our Payment Provider may place a delay on a payment for a period of time, limit payment sources for a transaction, limit your ability to make a payment or deactivate your account if we believe doing so may prevent financial loss.
  4. We or our Payment Provider may contact your payment source issuer, law enforcement, or impacted third parties (including other users) and share details of any payments you are associated with if we believe doing so may prevent financial loss or a violation of law.
  5. We may cancel any credits transferred, assigned, or sold in violation of these Payments Terms or the Statement of Rights and Responsibilities.

Disputes and Reversals

  1. If you believe that an unauthorized or otherwise problematic transaction has taken place under your account, you agree to notify us immediately, so that we may take action to prevent financial loss.
  2. To the fullest extent permitted by law, you waive all claims against us related to payments unless you submit the claim to us within 30 days after the charge.
  3. You are responsible for and agree to reimburse us for all reversals, charge-backs, claims, fees, fines, penalties and other liability incurred by us (including costs and related expenses) that were caused by or arising out of payments that you authorized or accepted.
  4. If you enter into a transaction with a third party and have a dispute over the goods or services you purchased we have no liability for such goods or services. Our only involvement with regard to such transaction is as a payment agent.
  5. We may intervene in disputes between users concerning payments but have no obligation to do so.
  6. Your only remedy for a technical failure or interruption of service is to request that your transaction be completed at a later time.

Notices and Amendments to These Payments Terms

  1. We may provide notices to you by posting them on our website, or by sending them to an email address that you previously provided to us. Website and email notices shall be considered received by you within 24 hours of the time posted or sent; notices by mail shall be considered received within three business days of the time sent.
  2. The Payment Terms in place at the time you confirm a transaction will govern that transaction.
  3. We may change these Payment Terms, in whole or in part, even though the changes may affect accumulated credits.
  4. Some countries may restrict or prohibit your ability to make payments through Dating.mobi or our Payment Provider. Nothing in these Payments Terms should be read to override or circumvent any such foreign laws.

If you have any questions regarding the payment terms, Dating.mobi customer service can be reached at support -at- dating -dot- mobi.

Terms of Service | Terms of Payment

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